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March 18, 2022 Post a Comment

Firmware upgrade bricked Idrac

Posted by kevinhughes2

Picked up an off-charter T320 for my son to use equally home lab machine. Not an enterprise card, just the on-board. Started updating the firmware, information technology seemed to complete. On restart, fan ramped up to jet engine speed, the LED is non on, getting Idrac not prepare. The simply affair showing in the bios is the Idrac version number.

My Google-fu isn't giving me much. The open manage Idrac module won't install, bios is original version and update won't take ... got anything other than replacing the mobo?

check All-time Answer

Since the "20" serial is a Gen 12 server the iDRAC is on the MB and tied to the Lifecycle controller. If the ISO disk doesn't get you back online line then it a new MB.

Side note likewise unplug any USB devices, pull power cords and hold in power button for 45 seconds (every bit dbeato said to practice). Go out all usb unplugged. Tried two reboots and see if Lifecycle shows back as enabled

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35 Replies

dbeato

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pure capsaicin

Yeah, unplug the ability of the server and and so bleed power from whatever of the devices. Then plug it in and power information technology on. Then do another system Inventory and check again.

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I had the same problem with an R320. It merely seems expressionless, tin't get it to appear in any diagnostics. I was able to society a replacement card, we'll run across what happens when it gets here.

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dbeato wrote:

Aye, unplug the power of the server and so drain power from any of the devices. Then plug information technology in and power it on. And so exercise some other organisation Inventory and cheque once again.

BTDT ... On re-ability, Idrac doesn't initialize, no activity from the LED, goes through configuring retentiveness again, fan ramps up to full blast. Have to F1 a few times to become information technology to finally boot.

Got the Blue I on front panel, scrolling display has nothing

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dbeato

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pure capsaicin

And so the LIfecycle is not available?

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dbeato wrote:

So the LIfecycle is not bachelor?

Says it'due south disabled ...

The just matter visible in Idrac settings in bios is version number, nil else

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dbeato wrote:

Yeah, unplug the power of the server and then drain ability from any of the devices. Then plug it in and power it on. Then do another system Inventory and cheque again.

^Start here. To exist more than specific, when you initially power up the automobile, hit F10 to get into the lifecycle controller and meet if you update the lifecycle firmware from there, and and then retry the idrac update. With Dell servers it is a adept idea to ever update the lifecycle controller firmware and BIOS before updating anything else. These links may assistance:

http://media.community.dell.com/en/dtc/attach/lcc%20&%20usc%20update%20-%20repair.doc I know this is for a Gen11, but it my get you started in the right management.

Y'all may also requite this a attempt. http://www.dell.com/back up/article/the states/en/19/SLN296511/updating-dell-poweredge-servers-via-bootable-media---iso?lang=EN

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No Joy with F10

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Here's what I get from Idrac in bios

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And from post

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Oh, tried to default the BIOS, errors when trying to salvage.

Tried updating the firmware from a Linux boot deejay created from Repository manager, no joy at that place either.

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I had a T420 doing something similiar. I went to the following site

http://world wide web.dell.com/back up/article/us/en/04/SLN296511/updating-dell-poweredge-servers-via-bootable-media---iso?lang=EN

Got the linux iso for my model booted to information technology and let information technology update all the firmware. Fixed my issue.

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Well you accept the iDRAC fundamental information technology sounds like, you just need a new controller which is like $30-l. If that doesn't work, send the card dorsum for a refund and then chalk it up as a loss. I'll look for a link...

Side note, I never update firmware unless I'm trying to overcome a large issue and it's a concluding resort.

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Going to try again with the total update ISO. Got aggravated with the full one and created a 'quick" 1 for Idrac and bios using repository manager, which didn't install anything. Maybe there's something buried in the total one that will help ... seems like null to lose ATM.

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Since the "twenty" series is a Gen 12 server the iDRAC is on the MB and tied to the Lifecycle controller. If the ISO disk doesn't become you back online line and then it a new MB.

Side annotation also unplug any USB devices, pull power cords and hold in ability button for 45 seconds (as dbeato said to do). Exit all usb unplugged. Tried two reboots and meet if Lifecycle shows dorsum as enabled

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I don't have the license, but I do have a carte coming in the mail. Hopefully it will command my fans anyway without the avant-garde features.

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dbeato

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pure capsaicin
Which update did you utilize? Did it lose power or hang at any phase in update process? Try taking your system down to minimum config and draining residual power and boot up again.

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The plot gets a little thicker ...

Flipped the jumper to clear NV, the bios at present reports the Idrac settings every bit the "new" version i.65.65.04 only it'south nonetheless non responding.

That trigger anything for anyone? Looks like at least role of the update took, but it still fails when collecting inventory and lifecycle notwithstanding reports disabled.

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Picked upwards a mobo from fleabay since it's just a lab server. All the same ticked about bricking it ... there oughta be a amend way.

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Yeh - you still didn't mention what updates y'all were installing/ how you were deploying them? I'd be confident it's not bricked if recovered hundreds of one'south which appeared bricked - can you see the selection in BIOS for life cycle controller?

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I was running the Idrac with Lifecycle controller update 2.41.40.40 from Windows.

It appeared to finish cleanly.

No Joy on accessing the lifecycle controller - at boot it reports itself as disabled. Idrac outset reported equally the original version, and then when I flipped the Articulate NV jumper information technology showed the updated version. Idrac settings in BIOS are non attainable, it shows me the version number and SWC0700 error - the upthread screenshots show where I'm at with the original mobo.

Further attempts to update (from a Linux repository disk and from Windows) all fail with cannot go LCL inventory.

I'thou all ears if you have something else to try - all solutions others have posted upthread accept failed.

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I am having a similar (the aforementioned?) problem with a R820. Same mistake as OP'southward screenshot. I got a full update Linux ISO from Dell RPM (took me all morning), and it appeared to non update anything.

Machine boots ok (I can F1/F2 past the iDRAC warnings), but the fans stay on full blast and it sounds like a jet airplane. BIOS says iDRAC version is 1.sixty.lx, I accept a message from Dell Support that iDRAC 2.40.40 might fix the problem. Just I tin can't figure out how to get the iDRAC updated.

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I'k guessing that you get the "lifecycle controller disabled" bulletin equally in one of my screenshots higher up?

Try the "flea power drain" - close it down, unplug the line cords from the power supplies, and hit the power button and hold for xxx seconds. Re-plug and wait a few minutes if not configured to auto start. If that doesn't work, probably looking at a new mobo.

That's 3 bricked Idracs on x20 servers here on SW this month.

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Yeah, I've tried the flea bleed. Looks like a new mobo, and I'1000 out of warranty.

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Yeah, did the power drain affair, several times. What sucks is that this R820 was barely used, we bought it xviii+ months ago, and information technology pretty much sabbatum in a rack turned off for months (long story). Powered it on recently, and got these iDRAC errors. The machine boots and runs ok (but printing F2 to go along by the iDRAC errors), simply because iDRAC (or something?) isn't communicating with the fan speed controller -- the fans stay on total speed and it sounds like a jet engine on a tarmac...

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dbeato

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pure capsaicin

ksandberg wrote:

Yeah, did the power drain thing, several times. What sucks is that this R820 was barely used, we bought it 18+ months ago, and it pretty much sat in a rack turned off for months (long story). Powered it on recently, and got these iDRAC errors. The machine boots and runs ok (just press F2 to continue past the iDRAC errors), only because iDRAC (or something?) isn't communicating with the fan speed controller -- the fans stay on full speed and it sounds like a jet engine on a tarmac...

Contact Dell SUpport as it is not that one-time.

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Got my replacement mobo and installed today.

Machine is so quiet I needed to look at the (WORKING, Yahoo!) LCD to know information technology stayed on!

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Called Dell Back up, they sent a new motherboard. Took around 1 hr to install. My R820 throws no more than errors on boot, and is serenity every bit a mouse now, all is well.

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Did You resolve this Problem ??? delight tell me
thanx

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sssssss5 wrote:

Did You resolve this Problem ??? delight tell me
thanx

If the server is all the same under warranty, open a example with Dell and they volition replace the motherboard. Otherwise, read the thread and try everything step by step. Most times you volition finish upward replacing the motherboard.

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thank yous then much

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I am having the aforementioned issue, iDrac looks bricked and nothing working

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I have an R720 giving me the aforementioned error. I hadn't touched the unit of measurement, it but lost power during an extended outage and when power was restored the iDrac never came back up. Lifecycle controller likewise unavailable. I have read that the version of firmware that I currently take installed can cause problems. Information technology makes no sense to me that there is not a way to restore the firmware.

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The same happened to my R320 later on an URGENT FW Upgrade for my iDRAC and LCC. Seems bricked aswell at present (disabled LCC, iDRAC not responding). For me, the Bootable ISO will just say "dracut: FATAL: Failed to mount block device of alive image. dracut: Refusing to continue mount: wrong fs type, bad option, bad superblock on /dev/sda1, missing codepage or helper program, or other mistake.

I can't use the beat out or anything. Where are the logs?

Was anyone luck enough to recover the LCC without replacing the MoBo? Btw I tried every combination with power drains etc.

Whatever luck with the Enterprise card @davecohen3?

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